At Ralos, we ensure timely and safe delivery of your orders across India and abroad. Below are our shipping guidelines.

1. Shipping Locations

• We deliver across India & select international locations.
• International shipping availability depends on local import regulations.

2. Shipping Charges

• Free shipping on all prepaid orders above ₹399 within India.
• Standard shipping charges apply for orders below ₹399 and international deliveries.

3. Delivery Timelines

• Orders are typically processed within 1-2 business days.
• Estimated delivery times:
  • Metro Cities: 3-5 business days
  • Non-Metro Locations: 5-7 business days
  • International Orders: 7-15 business days (varies by location)

4. Order Tracking

• Once shipped, you will receive a tracking ID via email or SMS.
• Track your order through our Order Tracking page.

5. Delayed or Lost Shipments

• If your order is delayed beyond the expected timeframe, please contact our support team.
• Ralos is not responsible for delays caused by natural disasters, strikes, or courier service issues.