Welcome to Ralos! By using our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Conditions

  • By accessing this site, you confirm that you are at least 18 years old or using the site under parental supervision.
  • We reserve the right to modify, suspend, or discontinue any part of the website at any time.
  • Prices of our products are subject to change without prior notice.

2. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We accept secure online payments through Razorpay, UPI, Net Banking, and Debit/Credit Cards.
  • In case of a payment failure, ensure you check with your bank before retrying.

3. Product Information

  • We strive to provide accurate product descriptions, but minor variations may occur.
  • Images are for representation purposes only. Actual products may slightly differ.

4. Returns & Refunds

  • Refer to our Refund Policy for details on returns and replacements.
  • We are not responsible for damages due to incorrect storage or mishandling after delivery.

5. Shipping & Delivery

  • Orders are dispatched within the specified time frame. Delays due to unforeseen circumstances will be communicated.
  • Shipping policies and charges are outlined in our Shipping Policy.

6. Liability & Indemnity

  • Ralos is not liable for any indirect or consequential losses.
  • Users agree to indemnify and hold Ralos harmless from any claims related to their use of the website.

7. Governing Law

  • These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of [Your Location] courts.